Problem:
On HP Chromebook Plus, Logitech M575 unifying USB-A dongle not detected in USB-A port.
- It does work if I use a USB-A to USB-C adapter to plug into either USB-C port.
- The USB-A dongle works on other computers.
- A USB-A flash drive does work in the USB-A port and I can copy files to and from it.
- If the mouse is off when I plug in the USB-A dongle, then turn the mouse on, the white light keeps flashing, like the mouse cannot see the dongle.
- If the mouse is on when I plug in the USB-A dongle, with the white light starts out flashing because it is not connect, then the while light goes solid, like it has a connection, but it does not affect the mouse pointer on the screen.
- The mouse works with Bluetooth.
- I tried the USB-A dongle both with the without the M575 listed in the Bluetooth previous connections, and the white light functions as above.
- I tried the USB-A dongle both with and without the computer's Bluetooth on, and the while light functions as above.
- Plugging in a phone to the USB-A or USB-C port will both charge the phone and both devices acknowledge being connected.
- I tried some very short adapters to get the dongle about 2 inches away.
- I did not have a USB 2.0 cord or adapter in the chain.
- The Linux Dev Environment command line lsusb does not help because any HID are intercepted by Chrome OS, first.
- Did not try a Google Play Store USB enumerator app because Chrome OS should intercept the HID device first.
Fixed:
- Did a normal Chrome OS restart with the dongle plugged into the USB-A port.
- This has kept working through removing and reinserting the USB-A dongle.
- Have not yet tried after a sleep.
- Have not yet tried after a restart without the USB-A dongle plugged in.
- ChromeOS System Log with it working:
- In Chrome, go to chromeos://system
- Expand "lsusb"
- In Chrome, go to chromeos://system
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lsusb Collapse… /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 10000M ID 1d6b:0003 Linux Foundation 3.0 root hub /sys/bus/usb/devices/usb4 /dev/bus/usb/004/001 /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M ID 1d6b:0002 Linux Foundation 2.0 root hub /sys/bus/usb/devices/usb3 /dev/bus/usb/003/001 |__ Port 3: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M ID 046d:c52b Logitech, Inc. Unifying Receiver /sys/bus/usb/devices/3-3 /dev/bus/usb/003/002 |__ Port 3: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M ID 046d:c52b Logitech, Inc. Unifying Receiver /sys/bus/usb/devices/3-3 /dev/bus/usb/003/002 |__ Port 3: Dev 2, If 2, Class=Human Interface Device, Driver=usbhid, 12M ID 046d:c52b Logitech, Inc. Unifying Receiver /sys/bus/usb/devices/3-3 /dev/bus/usb/003/002 |__ Port 7: Dev 3, If 0, Class=Video, Driver=uvcvideo, 480M ID 0408:548d Quanta Computer, Inc. /sys/bus/usb/devices/3-7 /dev/bus/usb/003/003 |__ Port 7: Dev 3, If 1, Class=Video, Driver=uvcvideo, 480M ID 0408:548d Quanta Computer, Inc. /sys/bus/usb/devices/3-7 /dev/bus/usb/003/003 |__ Port 7: Dev 3, If 2, Class=Application Specific Interface, Driver=, 480M ID 0408:548d Quanta Computer, Inc. /sys/bus/usb/devices/3-7 /dev/bus/usb/003/003 |__ Port 8: Dev 4, If 0, Class=Wireless, Driver=btusb, 480M ID 13d3:3567 IMC Networks /sys/bus/usb/devices/3-8 /dev/bus/usb/003/004 |__ Port 8: Dev 4, If 1, Class=Wireless, Driver=btusb, 480M ID 13d3:3567 IMC Networks /sys/bus/usb/devices/3-8 /dev/bus/usb/003/004 |__ Port 8: Dev 4, If 2, Class=Wireless, Driver=, 480M ID 13d3:3567 IMC Networks /sys/bus/usb/devices/3-8 /dev/bus/usb/003/004 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 20000M/x2 ID 1d6b:0003 Linux Foundation 3.0 root hub /sys/bus/usb/devices/usb2 /dev/bus/usb/002/001 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M ID 1d6b:0002 Linux Foundation 2.0 root hub /sys/bus/usb/devices/usb1 /dev/bus/usb/001/001
- Image of (click to enlarge)
- chrome://system
- lsusb
-
- lsusb
- chrome://system
- Did not check the chrome://system, lsusb when it was not working